Frequently asked questions

Cubes with message FAQ surrounded by wood home

What types of cleaning services does Perfectly Maid offer?

Perfectly Maid offers a range of services including residential cleaning, commercial cleaning, and specialized deep cleaning for various needs.

How can I schedule a cleaning service with Perfectly Maid?

You can easily book our services online through our website or call/text,quick message on fb, to schedule a convenient time.

Are your cleaning staff trained and insured?

All our staff are professionally trained, background-checked, and fully insured to provide reliable and secure cleaning services.

What areas do you serve?

We primarily serve the York region, Durham region,and Simcoe region's, but also extend our services to nearby communities within reasonable driving distance.

Can I cancel or reschedule my appointment?

Yes, you can cancel or reschedule,we ask for 24 hours notice but we understand life happens.

Do I need to provide cleaning supplies?

No we supply all supplies and equipment required to do the job,If you have a preffered product,we can use it.

Are your cleaning services pet friendly?

Yes! not only are we comfortable working around pets but we love our furry friends.

What payment methods do you accept?

We accept cash and email transfer's

What should I do before the cleaning team arrives?

Please ensure easy access to your home and remove any personal items from surfaces to be cleaned

Do you work in teams or solo?

Our moto is 1 person per home,same person everytime!

Is there a satisfaction guarantee?

Absolutely! If your not satisfied, let us know within 24 hours,and we will make it right.

Do I need to be home during the cleaning?

No, you don't have to be home. many clients provide us with secure access instructions,We're fully insured and treat your home with care and respect.